Check In and Levels
Tips for using notes
During or after your conversations with clients you can write notes. Keep your notes secure and easy to access by writing them in the app. We will continue to improve the notes section based on your feedback and ideas, which you can share at firstname.lastname@example.org or by replying at the bottom of this page.
How do I find what level the client is at?
On your portal, there will be a section with all your client’s data. From your dashboard go to clients-->select client-->toggle to view check-in on the right side of your screen.
What does check-in mean?
Checking in is a functionality of the mobile app. Imagine it as a reporting message. Any time the user wants to report their status, they can check-in by doing a daily reflection. To learn more about the upgraded check-in features read this article.
What do ‘check-in levels’ mean?
Levels are metrics that help you follow your client’s progress. There are three kinds of levels in the app: check-in level, progress days, and setbacks.
Days checked in count days between the last check-in date and first check-in date. These are converted according to achievement level.
Check-in achievement levels (on consecutive days checked in):
Level 0 : <3 days streak
Level 1: 3 days streak
Level 2: 1 week streak = 7 days
Level 3: 2 week streak
Level 4: 1 month streak - Ex: Feb 3rd to March 3rd
Level 5: 3 months streak
Level 6: 6 months streak
Level 7: 1 year streak
Level 8: 1,5 year streak
Level 9: 2 years
Level 10 > : +1 year for the next achievement
What does a check in streak mean?
Check in streak shows in how many consecutive days the client checked in. See levels